Terms of service
Effective from 1 July 2026.
This is an English translation provided for convenience. In case of any discrepancy, the Czech version prevails.
1. Provider and scope of services
These terms govern services provided by Leadora Technologies s.r.o., company ID 24624136, registered at Hostěradice 44, 252 82 Kamenný Přívoz, Czech Republic, entered in the Commercial Register kept by the Municipal Court in Prague, section C, insert 444314 (the "provider"), to business clients. The services cover in particular: development of websites and applications, development and deployment of AI agents, automation and data pipelines, and consulting or audit of existing solutions.
2. Orders and formation of contract
A contract is formed by confirmation of a written order (email is sufficient) or by signing a separate development contract. For a paid consultation, the booked slot becomes binding once it has been paid for.
3. Prices and payment terms
- Consulting, code review and audit: hourly rate per the current price list, payable in advance or as agreed.
- Project development and deployment: price per the quote issued in response to the enquiry; typically 50 % deposit, 50 % on handover.
- Ongoing work: monthly retainer as agreed, payable on the first day of each period.
The price of an initial paid consultation is deducted from the price of a follow-up project if that project is ordered within 90 days.
4. Client cooperation
The client provides access to systems to the extent necessary for delivery (read only in the case of a consultation or audit) and names a point of contact. Delays in cooperation extend the agreed deadlines by the corresponding period.
5. Intellectual property
Upon full payment for the work, all proprietary rights to the delivered code and configuration pass to the client. The provider retains rights to general know-how, methods and components that are independent of the client.
6. Confidentiality and data protection
All information about the client's processes, data and systems is confidential. The provider deploys solutions so that client data does not train public models and does not leave the agreed infrastructure. Processing of personal data is governed by the privacy policy, or by a separate data processing agreement.
7. Warranties and liability
The provider warrants that on handover the work matches the approved solution design. Defects reported within 30 days of handover are fixed free of charge. The provider's total liability for damages is capped at the amount paid by the client over the preceding 12 months.
8. Term and termination of ongoing care
An SLA is agreed for an indefinite term with one month's notice, running from the first day of the month following delivery of the notice.
9. Final provisions
These relations are governed by the law of the Czech Republic. The provider announces changes to these terms at least 30 days in advance; orders already in progress remain governed by the wording in effect when they were placed.